Hb88 Responsible Gaming — The Right Way to Play Safe and Have Fun

At hb88, we believe gaming should be fun, not stressful. Play responsibly to keep yourself protected and enjoy the experience.

18+ Only Limit Setting Self-Exclusion 24/7 Support
18+
Age Verification Required

Hb88 is a responsible platform where player safety is the top priority.

7
Safety Tools
24/7
Support Services
48 Hours
Cooling-Off Break
5 Years
Maximum self-exclusion period

What does responsible gaming mean?

Responsible gaming means enjoying gaming while maintaining full control over your time and money. At hb88, we believe online gaming is a form of entertainment — not a source of income, and not a way to escape stress.

Many people in Bangladesh enjoy online gaming for entertainment. But sometimes, casual play can unknowingly turn into a habit. hb88 follows a responsible gaming policy to ensure you always stay in control — how much time you spend, how much money you use, every decision is yours.

Our responsible gaming framework is built on three core principles: awareness, limits, and support. If you ever feel that gaming is having a negative impact on your life, hb88 is always ready to help.

Keep in mind: Gaming should be fun and entertaining. When it starts to feel like a burden, it is time to stop. hb88 gives you all the tools you need to make that call.
Self-Assessment

Ask yourself the following questions — and answer honestly.

1

Have you spent more than your planned budget and regretted it afterward?

2

Do you find yourself coming back repeatedly to chase losses?

3

Are family responsibilities or work obligations being neglected because of gaming?

4

Do you find it hard to take a break from gaming?

5

Have you taken out a loan or drained your savings to fund gaming?

If one or more answers are "Yes": Contact support now or activate self-exclusion.

6 Tools to Keep You in Control

Hb88 offers a range of practical responsible gaming tools that you can access from your profile at any time.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, but increasing a limit requires a 7-day waiting period.

Session Time Limit

Set a maximum duration for each gaming session. When time is up, you will receive an automatic alert and the platform will encourage you to take a break.

Loss Limit

Set a maximum amount you are willing to lose within a given period. Once you reach the limit, no further bets can be placed for that period.

Cooling-Off Break

Take a temporary break of 24 hours to 30 days. Login will not be possible during this period. Once you feel ready, you can start again.

Self-Exclusion

Permanently deactivate your account for 6 months to 5 years. During this time, you will not receive any promotional messages either. For serious issues, this is the most effective step.

Reality Check

View a summary of your total playtime and spending at set intervals. This transparent data helps you make informed decisions.

How to Set Your Limits

Using hb88's responsible gaming tools is simple. Just a few steps in your profile settings and your protections are in place.

  • 1
    Log in to your account

    Log in to your hb88 account and click the profile icon in the top right corner.

  • 2
    Go to the "Responsible Gaming" section

    From the profile menu, select the "Responsible Gaming" option.

  • 3
    Choose Your Tools

    Deposit limit, time limit, loss limit, or cooling-off break — choose whichever tool you need.

  • 4
    Set Your Limits and Confirm

    Enter your preferred limit and click "Confirm" — it takes effect immediately.

  • 5
    Receive SMS/email confirmation

    Once a limit is set, a confirmation message will be sent to your registered mobile number or email.

Self-Exclusion — When You Really Need to Stop

Self-exclusion is hb88's most powerful responsible gaming tool. If you feel gaming is getting out of your control, this is the option to use.

6 Months

For short-term self-exclusion — when you just need a brief break.

1–5 Years

Long-term protection — firm measures for serious addiction.

Important: Once self-exclusion is activated, your account cannot be reactivated before the set period ends. This decision cannot be reversed early.
During self-exclusion, hb88 will: All promotional communications will be stopped, login will be fully blocked, account balance will be kept safe, and you will be contacted again once the period ends.

Recognize the Signs of Problem Gaming

Recognizing the signs early means problems can be addressed before they escalate. hb88 considers this awareness an important part of responsible gaming.

1
Overspending Budget

You consistently spend more than your set budget each time you play and feel regret afterward.

2
Chasing Losses

You find yourself repeatedly returning to the game to try to win back lost money.

3
Impact on Family Relationships

Gaming is causing arguments or tension with family or friends.

4
Neglecting work or studies

Gaming is affecting your focus at work or your performance in studies.

5
Taking on debt or draining savings

You are borrowing money from friends or family for gaming, or your bank balance is hitting zero.

6
Emotional Distress

Losing makes you feel excessive anger, frustration, or anxiety, and leaves you in a low mood.

7
Tendency to Play in Secret

You are hiding your gaming habits from family or those close to you.

8
Sleep Problems

Late-night gaming is cutting into your sleep and affecting your physical health.

9
Unable to Stop

You keep telling yourself "just a few more minutes" — but time slips away and you can't seem to stop.

If you notice any of the signs above: Contact the hb88 support team, or set limits and activate self-exclusion directly from your profile. Asking for help is not weakness — it takes courage.

18+ Policy — Strictly Enforced

Age verification is a cornerstone of responsible gaming at hb88. We strictly ensure that only players aged 18 and above can access our platform.

Age verification via national ID or passport is required at registration. If any information appears suspicious, we will request additional verification, and the account will remain restricted until the process is complete.

  • Age verification is mandatory at registration.
  • KYC verification will be re-initiated in suspicious cases.
  • If a minor is identified, the account is closed immediately.
  • Complaints from parents and guardians are handled with the highest priority.
  • Any balance belonging to a minor will be refunded.

Keep Your Child Safe

If you suspect a minor in your household is accessing an online gaming platform, take action now.

Parental Controls

Use parental control software on your internet router or device.

Open Communication

Talk openly and in a friendly way with your child about the risks of online gaming.

If in doubt: Let our support team know at [email protected]. We will investigate within 24 hours, take appropriate action, and keep you informed.
Keep in mind: Keep your device and password secure. Never share your account details with anyone — including family members.

You Are Not Alone in Seeking Help

Hb88 is more than a gaming platform — we are a responsible community. If gaming ever becomes a problem, our support team is always here for you.

Live Chat

Chat with our trained support agents via 24/7 Live Chat. Your privacy is fully protected.

Email Support

If you would like to share more details, reach out by email. Our specialist team will respond within 24 hours.

FAQ & Guides

Detailed responsible gaming questions and guides are available in our FAQ section.

Expert Referral

If needed, we can help connect you with professional counseling services.

Contact Support: [email protected] — Our responsible gaming team is available 24/7, 7 days a week. All communications are completely confidential.

Responsible Gaming — Questions & Answers

Once a deposit limit is set, you will not be able to deposit more than the specified amount within the chosen period (daily/weekly/monthly). Reducing a limit takes effect immediately, but increasing it requires a 7-day waiting period — this prevents impulsive overspending in the heat of the moment.

No, activating self-exclusion keeps your account balance fully protected. Once the period ends, you can log back in and withdraw your funds. Self-exclusion only suspends gaming activity — your money remains safe.

A cooling-off break is a temporary pause lasting 24 hours to 30 days — your account reactivates automatically once the period ends. Self-exclusion is a long-term restriction of 6 months to 5 years that cannot be cancelled before the period expires. For serious concerns, choose self-exclusion.

Yes, all of hb88's responsible gaming tools — deposit limits, time limits, loss limits, cooling-off, and self-exclusion — are completely free. There are no additional charges for using them.

Absolutely. If you believe a family member is struggling with a gaming addiction, please reach out to our support team. We will assess the situation with full confidentiality and discuss the available options for assistance.

Not at all. Knowing your limits and being able to stop in time is a sign of courage and maturity. hb88 believes that responsible players are the true winners — because they know when to stop and how to keep their life in balance.

Play with joy, play with responsibility

Join hb88 — where gaming is safe, transparent, and enjoyable. Our responsible gaming tools are always there when you need them.

Safe Gaming
In Your Control
24/7 Support
বাংলা