Hb88 Terms and Conditions — Transparency is our foundation

1General Terms & Conditions

Hb88 is a licensed online gaming platform providing entertainment gaming services to users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between hb88 and all its users.

These Terms and Conditions apply to the use of hb88's website, mobile app, and any related services. hb88 reserves the right to amend these terms at any time and will provide appropriate notice to users of any changes.

• These Terms and Conditions are governed by the applicable laws of Bangladesh.
• Hb88 reserves the right to amend, suspend, or discontinue any of its services at any time.
• If any part of the terms is unclear, our support team is here to help.
• These Terms and Conditions are available in both English and Bengali; in the event of a conflict, the Bengali version shall prevail.

2Account Registration & Eligibility

You must be at least 18 years old to open an account with hb88. All information provided during registration must be truthful, accurate, and complete. Accounts created with false information may be terminated at any time.

• Only one account is permitted per person, household, device, or IP address.
• Any attempt to open multiple accounts will result in all accounts being closed and balances may be forfeited.
• A valid mobile number is required at registration — it will be used for verification purposes.
• If your personal details change, please notify our support team immediately.
• Operating an account on behalf of another person or acting as an agent is strictly prohibited.

3Bonus & Promotional Offers

Hb88 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, and neither the bonus nor any winnings derived from it can be withdrawn until those conditions are met.

Welcome bonuses, reload bonuses, cashback, and free spins all carry individual wagering requirements. A wager of typically 20 to 40 times the bonus amount is required, though this may vary by offer.

• Multiple bonuses cannot be combined simultaneously unless explicitly stated in the promotion.
• Wagering requirements must be met within the specified time limit after a bonus is credited.
• Not all games are eligible for bonus balance play — each bonus has its own list of qualifying games.
• Hb88 reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is suspected, hb88 reserves the right to investigate and cancel the bonus.

4Deposit & Payment Policy

Deposits on hb88 can be made via bKash, Nagad, and Rocket. All deposits are processed in Bangladesh Taka (BDT). Minimum deposit amounts may vary depending on the payment method used.

• Deposits are generally instant — in the event of a technical issue, processing may take up to 30 minutes.
• Deposits must be made from a mobile banking account registered in your own name.
• Third-party payments are not accepted and any such transactions will be automatically declined.
• No additional charges are applied to deposits, though fees from your payment provider may apply.
• All transactions are secured with SSL encryption.

5Withdrawal Policy

A completed account verification (KYC) is required before withdrawals can be processed on hb88. For verified accounts, withdrawals are typically processed within 15 minutes to 4 hours.

• Withdrawals can only be made to the same payment method used for the original deposit.
• A minimum withdrawal amount applies — please visit the deposit page for the current limit.
• Wagering requirements must be fulfilled before any withdrawal from a bonus balance.
• In cases of suspicious activity, hb88 reserves the right to place withdrawals on hold pending investigation.
• Single withdrawal and daily limits apply — see the payments page for full details.

6Gaming Rules

All games on hb88 are powered by internationally certified Random Number Generators (RNG). The system is independently audited by third parties, ensuring complete fairness and transparency. Live Casino games are delivered via live streaming, guaranteeing fully unbiased outcomes.

• If a game round is cut short due to a technical issue, the bet for that round will be refunded.
• Game rules and payout rates are clearly stated in the information section of each game.
• For Sports Betting, payouts will be processed after the official result has been published.
• Any dispute regarding a game outcome must be raised with support within 48 hours.
• Hb88 reserves the right to add or remove any game at any time.

7Prohibited Activities

Violations of hb88's Terms and Conditions or misuse of the platform are strictly prohibited. If such activity is detected, hb88 reserves the right to close the account and forfeit the balance without prior notice.

• Opening or operating multiple accounts.
• Creating artificial betting patterns to abuse the bonus system.
• Sharing your account credentials with others or accessing another person's account.
• Attempting to bypass the platform's security systems or exploiting software vulnerabilities.
• Using hb88 for money laundering or any other illegal financial activity.
• Participating in games through collusion or any other fraudulent means.

8Responsible Gaming

Hb88 believes gaming should be purely for entertainment. We want every member to stay happy and healthy, which is why our platform includes a range of responsible gaming tools.

• Set daily, weekly, and monthly deposit limits.
• Take a temporary break from your account for a set period of time.
• Permanent self-exclusion option — once activated, the account cannot be reopened.
• Contact information for professional support organizations is always available.

9Privacy & Data Protection

Hb88 takes the protection of your personal information seriously. All data submitted on our platform is secured with SSL encryption and is never shared with third parties unless required by law.

• Information provided at registration is used for account verification and service improvement.
• Payment details are never stored on our platform.
• You can opt out of marketing communications at any time.
• To read our full Privacy Policy Privacy Policy page visit here.

10Account Closure & Termination

You may request the closure of your hb88 account at any time through our support team. Please ensure any pending withdrawals are completed before closing your account.

• Hb88 reserves the right to suspend or close any account that violates these terms, without prior notice.
• Following account closure, personal data will be retained for the period required by applicable legal obligations.
• Any request to open a new account while self-exclusion is active will be declined.

11Limitation of Liability

Hb88 is committed to delivering the highest quality of service; however, limitations on our liability apply in certain circumstances.

• Hb88 is not liable for any losses resulting from internet connectivity issues or device malfunctions.
• If a game is interrupted due to a technical failure, hb88 will provide reasonable compensation.
• Hb88 is not directly responsible for delays or issues caused by third-party payment providers.
• Hb88 is not liable for service interruptions caused by unforeseen events or natural disasters.

12Terms Changes & Updates

Hb88 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• The date of any terms update will always be noted at the top of this page.
• Previous versions can be requested through support.
• If you do not agree to the updated terms, you may request to close your account.